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AQUA/LAMP® BULB WARRANTIES:

• Rainbow Rays® Multi-Coloured LED (AL14-RR)
• White LED (AL14-WLED)
• Sealed Beam (AL14)

 


*Proof of purchase (Bill of Sale) is required for all warranty claims.

This warranty will not cover damage that is the result of negligent/improper installation, abnormal use which includes operating the LED bulb outside of water for an extended period of time creating excessive heat, and/or improper maintenance which includes improper Winterization.

PROTECTING YOUR WARRANTY:
In order to prevent water from leaking into the fixture and causing damage:
  A) Replace proper O-Ring each time ANY of the 3 Bulb options is being replaced
  B) Inspect AL2 Clear Lens Cover for fractures
  C) Inspect AL5 / AL5-Grey Lamp Receptacle for signs of warping and fractures
  D) Inspect tightness of AL5-WT Water-Tite Connector
  E) Properly Winterize your light system

 

K-STAR ELECTRIC POOL/SPA HEATERS WARRANTY (All Models):
(For the Original Owner Only)

K-Star Pool/Spa Heater is guaranteed for a period of 1 year from the date of its purchase to the original owner against any manufacturing defects.
Exception: factory installed heating elements carry a 90 day limited manufacturer warranty from date of heater installation only.

All warranty claims must be pre-authorized by Consolidated Pool & Spa Industries Inc. All claims must include: Model Number, Serial Number and Proof of Purchase. Consolidated Pool & Spa Industries Inc. will repair and/or replace defective Heater and/or defective components at its discretion during the warranty period provided. All defective products must be returned prepaid. Factory authorization MUST BE OBTAINED under this warranty prior to returning defective products. Consolidated Pool & Spa Industries Inc. will not be responsible for labour charges.

The above warranty shall be considered void if:

  1. Installation instructions are not followed (improper installation).
  2. Unit is powered without any water circulation.
  3. Unit is improperly winterized.
  4. Unit has been mishandled.
  5. Corrosion of the unit’s internal parts occurs by unit being exposed to a salt water system, a system that uses salt to create a sanitizer or improper water chemistry (applies to all Non-Titanium Heater Models only).
  6. Products were purchased outside Canada.

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